Respondro reads every customer email, pulls live Shopify order data, and writes the reply in your voice — 24/7, on autopilot.
THE MATH
Replace expensive agents and messy shared inboxes. Respondro costs a fraction — and it works around the clock.
MONTHLY COST COMPARISON
THE RACE
Watch how long it takes to answer one email, handle 100 emails, and what it costs.
HOW IT WORKS
Connect your store, connect your email, set your rules. Respondro handles the rest.
One-click install from the Shopify App Store. Respondro pulls live order status, tracking, fulfillment, and refund data — before every reply.
Gmail, Outlook, or any IMAP provider. Respondro reads from your existing support address — no migration, no new inbox to manage.
Paste your return policy, shipping rules, VIP logic, and brand voice. The AI replies like you would — consistently, every time.
FEATURES
Emails with high AI confidence are auto-sent after a 5-minute delay. The rest land on your Review Board, pre-drafted and ready to approve.
Real order status, tracking numbers, and fulfillment info pulled before every reply. No stale copy-paste — always current.
Set a max refund amount and the AI handles the rest — processes the refund in Shopify and notifies the customer.
Add rules like "15% refund if not shipped in 10 days" or "always escalate chargebacks." The AI follows them consistently.
Auto-detects the customer's language and replies in the same language. No translation tools needed — works out of the box.
Customer data is never used for AI training. Full GDPR compliance with data request, redaction, and shop erasure webhooks.
ALWAYS ON
Respondro runs 24/7. Most emails go out automatically. The ones that need your judgment land on the Review Board, pre-drafted and ready to send.
PRICING
All plans include a 4-day free trial. No credit card required.
Need more? Contact us for Enterprise pricing starting at $699/mo.
Install Respondro from the Shopify App Store. Set up takes under 5 minutes.
Start your free trial →