Respondro — AI customer service for Shopify

Your inbox, handled.
Automatically.

Respondro connects to your Shopify store and replies to customer emails instantly — with the right order data, in the right language.

Instant replies powered by AI
Pulls live order data from Shopify Shopify
Replies in 40+ languages automatically
Plug & play — set up in minutes
Start for free →
4-day free trial No credit card Cancel anytime
THE MATH

A full support team,
from $29/mo.

Replace expensive agents and messy shared inboxes. Respondro costs a fraction — and it works around the clock.

Install on Shopify → 4-day free trial
MONTHLY COST COMPARISON
Full-time CS agent
1 person · 40h / week
$2,500/mo
Overseas CS agent
Shared team · lower quality
$800/mo
Gorgias / Zendesk + agent time
You still reply every email
$1,000/mo
RESPONDRO
Respondro · Growth plan
750 emails · 24/7
$79/mo
97% cheaper than hiring · pays for itself in a few days
THE RACE

Your customers can't wait.
Respondro doesn't make them.

Watch how long it takes to answer one email — and what happens when 100 land at once.

01 · ONE EMAIL, START TO SEND
RESPONDRO Reads order, drafts reply, sends
11s
HUMAN AGENT Opens inbox, looks up order, writes
5:00
27× faster · Respondro replies in seconds, not minutes
02 · 100 EMAILS, TOTAL TIME
RESPONDRO Runs in parallel · instant
18m
HUMAN AGENT One at a time · full work day
8h 20m
~8 hours saved per 100 emails · every day, on autopilot
WHAT IT DOES

A full support team, working
quietly in the background.

Respondro replaces the inbox grind with a system that reads, decides, and replies — accurately, instantly, and in your voice.

Reads every email

Connects to Gmail, Outlook, or any IMAP inbox and processes each customer email the moment it arrives.

Pulls live order data

Fetches order, fulfillment, and tracking info from Shopify Shopify in real time — every reply is grounded in the truth.

Speaks 40+ languages

Auto-detects the customer's language and replies in their voice. No templates, no awkward translations.

Escalates what matters

Chargebacks, lost packages, and high-value orders get routed to a human. Everything else handles itself.

Trained on your policies

Upload your refund rules, sizing FAQs, and tone guides. Respondro replies in your brand voice, not a generic chatbot's.

Runs 24/7 on autopilot

Five-minute safety delay, configurable confidence thresholds, and a full audit log of every reply sent.

FULLY CUSTOMIZABLE

Your brand. Your rules.
Respondro just executes.

Respondro learns your tone of voice, follows your policies, and only does what you allow.

Customer email arrives

Fully tailored to your brand

Your tone of voice & signature
Custom rulebook & policies
Full Shopify product catalog
Store FAQs & website content
Respondro
Respondro intelligent core

Deeply integrated with your stack

Live order, fulfillment & tracking data
Gmail, Outlook & any IMAP inbox
Auto-refund & cancellation actions
Confidence checks & safety delay
Reply auto-sent in customer's language
ALWAYS ON

Works while
you sleep.

Respondro runs 24/7. Most emails go out automatically. The ones that need your judgment land on the Review Board, pre-drafted and ready to send.

24/7
ZERO DOWNTIME
5 min
AUTO-REPLY DELAY
Recent activity
Live
03:12
AUTO
Replied to sarah.k · order #3336
03:41
AUTO
Refunded m.chen · $24.99
04:18
REVIEW
Draft ready for j.ortiz · damaged item
05:02
AUTO
Replied to lars.b · in German
PRICING

Simple, transparent pricing.

All plans include a 4-day free trial. No credit card required.

STARTER
$29/mo
150 emails/month
  • Semi-automatic mode
  • Shopify order data
  • Custom rulebook
  • 40+ languages
  • Email signature + logo
Start free trial
ESSENTIAL
$49/mo
400 emails/month
  • Everything in Starter
  • Full auto-reply (5-min delay)
  • AI confidence scoring
  • Spam detection
  • Bulk send drafts
Start free trial
MOST POPULAR
GROWTH
$79/mo
750 emails/month
  • Everything in Essential
  • Auto-refund (up to $50)
  • Auto-cancel orders
  • AI reasoning per ticket
  • Human Action Queue
Start free trial
SCALE
$199/mo
2,500 emails/month
  • Everything in Growth
  • Unlimited refund amounts
  • Auto address change
  • Multiple AI agents
  • Chat-based rulebook updates
Start free trial

Need more? Contact us for Enterprise pricing starting at $699/mo.

Your inbox is full.
Let's fix that.

Install Respondro from the Shopify App Store. Set up takes under 5 minutes.

Start your free trial → Book a demo